Thank you for shopping with 5Star Traders Inc. We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility:

   • We accept returns within 30 days of the original purchase date.
   • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Refund Process:

   • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

3. Exchanges:

   • If you need to exchange an item for a different size or color, please contact us at contact@5startradersinc.com. We will provide instructions on how to return the item and process the exchange.

4. Non-Returnable Items:

   • Certain items are non-returnable, including gift cards and downloadable software products.

5. Return Shipping:

   • You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.
   • If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately at contact@5startradersinc.com. We will arrange for a replacement or refund, depending on the situation.

7. Refund Status:

   • If you haven’t received a refund yet, first check your bank account or contact your credit card company.
   • If you have any questions about the status of your refund, please contact us at contact@5startradersinc.com.

8. Policy Changes:

   • We reserve the right to update or modify our Refunds and Returns Policy at any time without notice.
   • Any changes will be effective immediately upon posting on our website.

For any further assistance or inquiries regarding refunds and returns, please contact us at contact@5startradersinc.com.